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Sales, marketing & customer experience

Find out how marketing helps you breaking into a new market and how you can sell with maximum return thanks to an optimized user experience.

Customer Centricity is rubbish. Long live Customer Centricity.

Gerrie Smits

There’s more to Customer Centricity than your customer.

Welcome to the Age of Relevance

Tom De Ruyck

How to become a Consumer-led Business

Customer Experience Next Level


All you need to know for Customer Experience in a transformed world. 

The Customer of The Now-Future

Gerrie Smits

In this talk, Gerrie shows you how to understand consumer-centric trends to use them in your own context. Don’t pre-dict, but start pre-pare for the now-future.

No More Boring Webinars

Cyriel Kortleven

Tools to create interaction and engagement in online sessions

Blinded by Technology

Tom De Ruyck

Why the Future of Business is Machines + … Humans

Pause, Play and Fast Forward

Tom De Ruyck

Understanding Consumers in Times of Crisis

Level Up: what you can learn from the world of games

Dado Van Peteghem

Insight into the dynamics behind the innovation and the tactics that create strong, revenue-generating fan communities

The patient is no longer patient

Christophe Jauquet

Learn how patients are increasingly engaged with their own health

Translating Spotify's Success to Other Industries

Renout van Hove

How to craft success?

Sell like a woman

Jozefien De Feyter

Discover the power of feminine energy in sales

Presenting with impact


An overall approach with impact. You make your first impression in the first 7 seconds. But then you haven't said much yet.

Health is the most important consumer value

Christophe Jauquet

On Innovation and Customer Experience

CX or EX: the chicken or the egg?

Inge van Belle

High employee engagement (EX) leads to high customer satisfaction (CX)

Customer Experience Post Covid19

Geert Martens

The impact of Covid19 on customer experience

Transforming to a data powered organization and enabling Artificial Intelligence

Bert Van Wassenhove

How to generate relevant data and set it to good use through Artificial Intelligence (AI)

How to sparkle in telling and selling your Story

Olivier Van Duüren

Shoot for the heart, capture the mind and end with a smile. Communicating your ideas is the currency of today to evolve your personal and business brand.

Marketing Post-Corona

Clo Willaerts

from Profit to Purpose

The Privacy Revolution: A New Era of Customer Engagement in the Wake of Third-Party Cookies

Renout van Hove

The Role of Customer Data Platforms and How to translate this to your world

Innovation for the longevity economy of tomorrow

Dirk Schyvinck

Innovations are not only a matter of youngsters for youngsters

The Media - how to get your story out there

Lisbeth Imbo

Riding the Data Wave

Renout van Hove

Unleash the Power of Data Clean Rooms to build your own Google Empire

How to ruin your reputation in a split second?

Véronique De Prycker

Avoid these commonly made mistakes that ruin your professional opportunities.


Guido Everaert

Stories build brands and organisations

HELP! I need to network

Véronique De Prycker

Master the art of networking and have a better career

The Customer Fitness Code

Alain Thys

Monetise customer experience

Metaverse for marketing

Clo Willaerts

What are the opportunities for marketing?

Sales: It's Everyone's Business

Jozefien De Feyter

Why every employee contributes to the revenue

Your co-workers voices are gold!

Patrick De Pauw

How can you build a strategic employee advocacy program creating more business opportunities.

CX is not enough

Christophe Jauquet

Turn experiences into transformations

Revolutionizing Marketing Strategies

Renout van Hove

Master the Marketing Automation Canvas - workshop

The data driven company

Bart De Waele

The importance of networking

Suyin Aerts

Less contact, more impact

Jozefien De Feyter

Why the human touch in sales is crucial in an increasingly digital world

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