There’s more to Customer Centricity than your customer.
Tom De Ruyck
How to become a Consumer-led Business
An overall approach with impact. You make your first impression in the first 7 seconds. But then you haven't said much yet.
Motivating sales professionals is a challenge!
Bart De Waele
Renout van Hove
Master the Marketing Automation Canvas - workshop
Turn experiences into transformations
Patrick De Pauw
How can you build a strategic employee advocacy program creating more business opportunities.
Olivier Van Duüren
Shoot for the heart, capture the mind and end with a smile. Communicating your ideas is the currency of today to evolve your personal and business brand.
Bert Van Wassenhove
How to generate relevant data and set it to good use through Artificial Intelligence (AI)
The impact of Covid19 on customer experience
On Innovation and Customer Experience
Inge van Belle
High employee engagement (EX) leads to high customer satisfaction (CX)
Véronique De Prycker
Avoid these commonly made mistakes that ruin your professional opportunities.
Unleash the Power of Data Clean Rooms to build your own Google Empire
Innovations are not only a matter of youngsters for youngsters
The Role of Customer Data Platforms and How to translate this to your world
from Profit to Purpose
Tools to create interaction and engagement in online sessions
In this talk, Gerrie shows you how to understand consumer-centric trends to use them in your own context. Don’t pre-dict, but start pre-pare for the now-future.
All you need to know for Customer Experience in a transformed world.
Stories build brands and organisations
Master the art of networking and have a better career
Capitalize the opportunities in digital customer interactions
Learn how patients are increasingly engaged with their own health
Dado Van Peteghem
Insight into the dynamics behind the innovation and the tactics that create strong, revenue-generating fan communities
Understanding Consumers in Times of Crisis
Why the Future of Business is Machines + … Humans
What are the opportunities for marketing?
Monetise customer experience