Sales, marketing & customer experience

Find out how marketing helps you breaking into a new market and how you can sell with maximum return thanks to an optimized user experience.

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Customer Centricity

Christophe Jauquet

Every customer wants to be healthy & happy

How to sparkle in telling and selling your Story

Olivier Van Duüren

Shoot for the heart, capture the mind and end with a smile. Communicating your ideas is the currency of today to evolve your personal and business brand.

Discover your personal customer experience or selling style

Jozefien De Feyter

RIO® Experience workshop - Introduction to the RIO® model

Storytelling

Guido Everaert

Stories build brands and organisations

Master the Art of Storytelling

Geraldine Vandercammen

Become the Most Captivating Storyteller

Mastering Voice-Over

Geraldine Vandercammen

Techniques for Effective Communication

Metaverse for marketing

Clo Willaerts

What are the opportunities for marketing?

Are you OK Zoomers

Joeri Van den Bergh

Are you connecting with the Next Generation?

Believe it, feel it, create it

Lisa van Noorden

Supercharge your team’s creative process by fusing artistic vision, AI-fueled brainstorming, and hands-on concept development to create brand ideas that hit home.

Podcasting: Reach your target audience without large production budgets

Clo Willaerts

Start your own podcast and learn how to achieve a professional sound with minimal resources and AI tools.

Radical Customer Centricity

Rik Vera

See Your Business Through the Eyes of Tomorrow’s Customer

Stupid Questions Do Exist – and Active Listening Is Super Simple

Rik Moons

A Workshop & Stand-Up Comedy Experience

Improve Your Customer Experience: Where to Start?

Horst Remes

From first steps to real impact in customer-centric transformation

Popular myths of Customer Centricity

Horst Remes

Why so many customer experience initiatives fail

Inclusive marketing and communication

Fatima Llouh

The value of inclusive communication

Captivating Communication & Executive Presence

Marnick Vandebroek

A full day storytelling/speaking training for professionals that want to grow their confidence and impact in meetings; share their ideas in a clear way; and get buy in from stakeholders first time.

The Pitch Bitch

Jo Peters

Why free creative work is a dangerous trap

The Invisible Game of Influence

Dominik Messiaen

Get a Faster ‘Yes’ Without Pushing

Creating and editing visuals for web and social media yourself

Clo Willaerts

Create professional visuals that make your content stand out on social media, without expensive software or external designers.

Less contact, more impact

Jozefien De Feyter

Why the human touch in sales is crucial in an increasingly digital world

Sales: It's Everyone's Business

Jozefien De Feyter

Why every employee contributes to the revenue

HELP! I need to network

Véronique De Prycker

Master the art of networking and have a better career

Customer Centricity is rubbish. Long live Customer Centricity.

Gerrie Smits

There’s more to Customer Centricity than your customer.

The Age of Relevance

Tom De Ruyck

Creating experiences that are hyper relevant, Instagram-able and memorable

The Customer Fitness Code

Alain Thys

Monetise customer experience

Transforming to a data powered organization and enabling Artificial Intelligence

Bert Van Wassenhove

How to generate relevant data and set it to good use through Artificial Intelligence (AI)

Your customer and you

Renout van Hove

AI: going above and beyond the hype

Mastering the Art of Interviews

Geraldine Vandercammen

Essential Techniques and Practical Skills

Boost your sales with a positive mindset

Isabelle Gonnissen

How to transform your sales approach by harnessing the power of positivity

Marketing Like an Artist

Lisa van Noorden

Push the boundaries of traditional marketing by embracing the creativity and vision of an artist to create unique brand experiences.

The Future of Customer Experience

Geert Martens

It’s Hybrid, Jim, but not as we know it

Level Up: what you can learn from the world of games

Dado Van Peteghem

Insight into the dynamics behind the innovation and the tactics that create strong, revenue-generating fan communities

Holy Trinity Events

Peter Decuypere

Events are about God, Jesus (ME-xperiences) and the Holy Spirit (WE-xperiences)

How CX outshines sales

Céline Malyster

Look at your business through the eyes of the customer

The Media - how to get your story out there

Lisbeth Imbo

Personal Branding and Social Selling: How to Get More Out of LinkedIn

Clo Willaerts

Learn how to strategically use LinkedIn to increase your visibility, build valuable connections, and create business opportunities.

The importance of networking

Suyin Aerts

Sell like a woman

Jozefien De Feyter

Discover the power of feminine energy in sales

How to ruin your reputation in a split second?

Véronique De Prycker

Avoid these commonly made mistakes that ruin your professional opportunities.

Questioning the why, the importance of asking the right questions

Suyin Aerts

Unlocking Success Through Being Inquisitive

The Customer of The Now-Future

Gerrie Smits

In this talk, Gerrie shows you how to understand consumer-centric trends to use them in your own context. Don’t pre-dict, but start pre-pare for the now-future.

Workshop Human Centricity in Action

Christophe Jauquet

Unlocking Success with the Life Aspiration and Value Creation Model

Meet Gen Alpha

Joeri Van den Bergh

The new kids on the block

CX or EX: the chicken or the egg?

Inge van Belle

High employee engagement (EX) leads to high customer satisfaction (CX)

Break, Burn or Ban the Box

Cyriel Kortleven

Unlock your creative potential by breaking patterns, sparking fresh ideas, and thinking beyond the box!

Customer Experience Activation – Slicing the Elephant.

Geert Martens

Turn your CX vision into action with a hands-on Customer Journey Mapping session. Identify friction points, uncover experience elevators, and walk away with a clear roadmap, four high-impact initiatives, and fresh industry insights.

No More Boring Online Sessions

Cyriel Kortleven

Tools to create interaction and engagement in online sessions

From Identity to Brand

Céline Malyster

How to build a personal brand that connects, inspires, and elevates your professional impact

Marketing Post-Corona

Clo Willaerts

from Profit to Purpose

The Art and Craft of Customer Centricity

Rik Vera

Mastering customer-centricity in a changing world

MARKETING – Take the lead in this new era of marketing.

Isabel Verstraete

How to transform yourself and your organization and build flexibility and resilience,

Innovation for the longevity economy of tomorrow

Dirk Schyvinck

Innovations are not only a matter of youngsters for youngsters

Workshop: Sell with resilience – less stress, more success

Ann De Bisschop

Equip your sales team with the tools they need to thrive under pressure and reach new heights

Writing for the Web: From Content to Conversion

Clo Willaerts

Write web content that is not only scannable and SEO-friendly but also performs optimally on social media

AI-Powered Sales

Fiona Passantino

Introduction to AI for the non-technical Sales Professional

Stupid questions do exist

Rik Moons

and active listening is super easy

Your AI and your data

Renout van Hove

Integrate AI and your data to maximize your competitive advantage

Stand Up to Stand Out: How to get buy-in from your stakeholders (board, clients, employees,...) first time

Marnick Vandebroek

Highly interactive presentation on the power of storytelling and knowing how to speak in a convincing and inspiring way.

Social selling: smart sales in digital times

Céline Malyster

Build meaningful relationships and attract the right customers instead of chasing them.

From Identity to Brand - defining Personal Brand

Céline Malyster

Define your personal brand and content strategy. Determine who you are today and how you want to be perceived tomorrow and then shape a trustworthy brand accordingly.