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Keynotes and workshops on 

Customer Experience

Explore captivating keynotes and expert speakers dedicated to enhancing customer experience. 


In today's competitive business landscape, delivering exceptional customer experiences is paramount for success and long-term growth. 


Booking a keynote speaker on this topic can inspire teams, share best practices, and drive customer-centric strategies that result in increased loyalty and satisfaction. 


Discover our curated list of customer experience-focused keynotes and speakers, and unlock the potential to create memorable and meaningful interactions for your customers!

Tom De Ruyck

The Age of Relevance

Creating experiences that are hyper relevant, Instagram-able and memorable

Gerrie Smits

Customer Centricity is rubbish. Long live Customer Centricity.

There’s more to Customer Centricity than your customer.

Alain Thys

The Customer Fitness Code

Monetise customer experience

Alain Thys

How to Be(come) a Customer-centric Leader?

The true meaning of customer-centric leadership

Peter Decuypere

Holy Trinity Events

Events are about God, Jesus (ME-xperiences) and the Holy Spirit (WE-xperiences)

Horst Remes

Improve Your Customer Experience: Where to Start?

From first steps to real impact in customer-centric transformation

Christophe Jauquet

Customer Centricity

Every customer wants to be healthy & happy

Geert Martens

The Future of Customer Experience

It’s Hybrid, Jim, but not as we know it

Dado Van Peteghem

Thriving in the Age of the Virtual Economy

Get ready to delight the new generation of customers 👩‍🎤

Christophe Jauquet

Workshop Human Centricity in Action

Unlocking Success with the Life Aspiration and Value Creation Model

Inge van Belle

CX or EX: the chicken or the egg?

High employee engagement (EX) leads to high customer satisfaction (CX)

Horst Remes

Popular myths of Customer Centricity

Why so many customer experience initiatives fail

Rik Vera

The Art and Craft of Customer Centricity

Mastering customer-centricity in a changing world

Renout van Hove

Your customer and you

AI: going above and beyond the hype

Céline Malyster

How CX outshines sales

Look at your business through the eyes of the customer

Geert Martens

Customer Experience Activation – Slicing the Elephant.

Turn your CX vision into action with a hands-on Customer Journey Mapping session. Identify friction points, uncover experience elevators, and walk away with a clear roadmap, four high-impact initiatives, and fresh industry insights.

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