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Tom De Ruyck

Tom’s talks will challenge your thinking and spark your view on the future of business & customer experience in this dynamic and high-tech world.

To be booked as/for



Speaker, Trainer, Workshops, Consultant

Dutch, English

Customer intimacy, Customer Experience, Future of Business, Customer centricity, User Insights, Consumer Centricity, Sustainability, Art, Artificial Intelligence


With 100 talks every year, Tom De Ruyck’s keynotes have inspired professionals across the globe to future-proof their business and ways of working. He has spoken in more than 50 countries and on 6 continents at major marketing, technology, customer experience and consumer insights events. 

Next to being Chief Growth Officer and Partner at global consultancy Human8, Tom is a teaching Professor at IESEG School of Management in Paris. He is co-author of 'The Consumer Consulting Board' and published over 80 papers and articles in academic journals and business magazines. 

Tom was awarded for his work many times, amongst others by the American Marketing Association, the CMO Council Asia and ESOMAR.


What matters to consumers: trends for today and tomorrow!

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12 consumers trends that highlight what matters to people

From Sustainability to Regeneration

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8 transformation codes to help you drive positive change

The Age of Relevance

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Creating experiences that are hyper relevant, Instagram-able and memorable

Find your ‘Ikigai’ through art

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Acting on your values and realizing your purpose through art

Building an Innovation Culture

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4 Characteristics of a Future Proof Organization

It is my distinct pleasure to recommend Tom de Ruyck as a speaker. He spoke at our Unleashing Innovation and Unleashing Data summits. His style of presenting is very inspirational and unique. As an organiser of the event, I have received many positive comments about Tom's presentations. He is very cooperative, helpful and a real PRO!

Global Executives Events

Victoria Twint, Event Manager

Tom’s talk was a nice mix of trends and practical, everyday examples to illustrate the continuous change and urgency to adapt. Tom’s presentation really stood out, both in content and how it was presented. 

Air France KLM  

Arjan van de Bovenkamp

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