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Tom De Ruyck

Tom’s talks will challenge your thinking and spark your view on the future of business & customer experience in this dynamic and high-tech world.

Dutch, English


Speaker, Trainer, Workshops, Consultant


Customer intimacy, Customer Experience, Future of Business, Customer centricity, User Insights, Consumer Centricity



Sales, marketing & customer experience; HR, company culture & leadership; The Post-Corona Future


With 100 talks per year, Tom De Ruyck’s keynotes have inspired marketing and research professionals across the globe to future-proof their way of working. He has spoken in 45 countries and on 6 continents at major business, marketing, technology and consumer insights events. Next to being Managing Partner at InSites Consulting, Tom is a teaching Professor at different business schools in Europe. He is co-author of 'The Consumer Consulting Board' and published over 80 white papers, articles in academic journals, business books and trade magazines. Tom was awarded for his work many times, amongst others by the American Marketing Association, ESOMAR and the CMO Council USA and Asia.

Presentations and Topics

Business and strategy

Art to find your ikigai

Lees verder

Acting on your values and realising your purpose through contemporary art

Sales, marketing & customer experience

Welcome to the Age of Relevance

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How to become a Consumer-led Business

Sales, marketing & customer experience

Pause, Play and Fast Forward

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Understanding Consumers in Times of Crisis

Future & Trends

Building a Better Business Together

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4 Characteristics of a Future Proof Organization

Sales, marketing & customer experience

Blinded by Technology

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Why the Future of Business is Machines + … Humans

Testimonials & References

Tom’s talk was a nice mix of trends and practical, everyday examples to illustrate the continuous change and urgency to adapt. Tom’s presentation really stood out, both in content and how it was presented. 

Arjan van de Bovenkamp; Air France KLM  

It is my distinct pleasure to recommend Tom de Ruyck as a speaker. He spoke at our Unleashing Innovation and Unleashing Data summits. His style of presenting is very inspirational and unique. As an organiser of the event, I have received many positive comments about Tom's presentations. He is very cooperative, helpful and a real PRO!

Victoria Twint - Event Manager, Global Executives Events

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