< back From Sustainability to Regeneration 8 transformation codes to help you drive positive change More detailed information 8 out 10 people worldwide are seriously worried about the future of our planet and feel brands need to take responsibility. The pressure on people and planet is at an all-time high. The cost-of-living crisis continues to put pressure on budgets and the impact of climate change is becoming more and more visible. This is driving a collective desire for change: how can we move from less harm to more good? How can we move from Sustainability to Regeneration! Whilst we can’t alter the past, we can shape the future. 82% of people in Europe feel brands need to take responsibility to help safeguard the future of our planet. The question is: how and where to start? In this keynote, Tom tells you all about 8 transformation codes that can be leveraged to drive positive change as an organization, together with your customers. Request a quote Submit About With 100 talks every year, Tom De Ruyck’s keynotes have inspired professionals across the globe to future-proof their business and ways of working. He has spoken in more than 50 countries and on 6 continents at major marketing, technology, customer experience and consumer insights events. Next to being Chief Growth Officer and Partner at global consultancy Human8, Tom is a teaching Professor at IESEG School of Management in Paris. He is co-author of 'The Consumer Consulting Board' and published over 80 papers and articles in academic journals and business magazines. Tom was awarded for his work many times, amongst others by the American Marketing Association, the CMO Council Asia and ESOMAR. Tom De Ruyck Tom’s talks will challenge your thinking and spark your view on the future of business & customer experience in this dynamic and high-tech world.

< back Innovation Innovate for what matters most to your customers² More detailed information In this presentation, Christophe explores the idea that every enterprise should, at its essence, prioritize health and happiness. Starting from the shared human goals of health and happiness, he illustrates how businesses are reinventing themselves—whether through their core offerings or supplementary services—to align with these universal human aspirations. He makes the case that there is no more powerful way to connect with customers than by focusing on their most fundamental aspirations. (This presentation can be adapted for various industries, including Retail, Hospitality, Consumer Goods, Pharma, Travel, Food & Drinks, Financial Services, Housing, Telecommunications, etc...) Watch Christophe Speak: Health as Consumer Value Request a quote Submit About Christophe Jauquet is an internationally recognized author and keynote speaker, renowned for his fresh and distinctive perspective on critical topics such as customer centricity, innovation, and emerging trends. His presentations guide businesses towards expanding their horizons by emphasizing health and happiness in customer engagement, innovation endeavors, and future planning. Tailored to suit the specific objectives of each event, industry dynamics, cultural nuances, and audience requirements, Christophe's keynotes are consistently finely tuned and relevant. He has delivered speeches in over 25 countries across a wide range of industries including healthcare, consumer business, finance, travel, automotive, retail, and real estate. Christophe is the author of the book "Healthusiasm," writes a popular bi-weekly newsletter on future scenarios, and hosts a globally popular podcast on the US-based 'Shift Forward Health' Channel. He is recognized as a visionary leader, having been quoted by Deloitte in their 2022 Global Life Sciences Outlook and featured as a guest writer on renowned websites such as Healthcare Transformers by Roche. Before establishing his own business, Christophe held various roles as an intrapreneur at Pfizer Inc., where he received several global innovation awards. He further honed his expertise by collaborating with pharmaceutical companies such as Roche, Takeda, and GSK, as well as consumer brands like L'Oreal, Nestlé, and Pepsi. Today, Christophe Jauquet inspires business leaders about the future of business in a health-conscious world. He has developed innovative tools to efficiently implement his vision, working towards making the world a healthier and happier place, one business strategy at a time. Christophe Jauquet Health marketeer on a mission to make the world healthy & happy.

< back From idea to product-market fit Testimonial of a Corporate Entrepreneur More detailed information Everyone knows that Intrapreneurship and Innovation are key for growth. However, counless questions and opinions on who, how and when create a lot of confusion. For example, is ‘failing fast’ good or bad? How do you know you are doing the right things while the first orders are not in sight, and you are just burning money? How do you combine intrapreneurship in a corporation and at the same time meet the monthly targets? What makes a good intrapreneur? Who from sales should be involved? Should you listen to customers or follow Steve Jobs' way of just showing the customers what they always wanted but didn’t know. Yoav will share from his more than 20 years’ experience as a corporate intrapreneur best practice and lessons learned. Concepts from the startup scene are tuned to the reality of a cooperation and presented with a hands-on approach, memorable stories and examples in a fun and inspiring way. Request a quote Submit About Creative entrepreneur Yoav has an outstanding track record as the inventor of ClickShare and a pioneer in Virtual Reality. He excels at crafting and executing innovative and strategic visions for products and market strategies. Public speaking is his preferred method for sharing his extensive knowledge and over 20 years of experience. Yoav aims to entertain, motivate, and inspire audiences, infusing his talks with his unique brand of dry humor. Drawing from his gut and personal experiences, he covers the full spectrum from theory to reality to best practices. Specializing in topics such as game-changing innovation, creativity, intrapreneurship, and navigating uncertainty with perseverance, Yoav captivates audiences with his insights. Yoav Nir Co-inventor of ClickShare®, Virtual and Augmented Reality pioneer and author of the book Game-changing Innovation

< back Self-Mastery Be excellent in every aspect of your life More detailed information Many people lack Self-Mastery, and that’s why they don’t succeed in life as they’d like to or could. Self-Mastery is not only the ability to control one's desires or impulses or to gain control over the one thing you can control in any situation: yourself. It’s about transcending mediocrity. It’s about practicing being excellent in every aspect of your life. So let Véronique help you in becoming the very best you can be with her #OnToMastery program. Available as keynote, training, but also as individual coaching. Request a quote Submit About Véronique De Prycker is driven by her belief that the economy, health, and education are the three main pillars and driving forces behind a prosperous society. As an experienced keynote speaker, certified trainer, and mentor, it’s her passion to help professionals and B2B companies in achieving their professional & personal success and obtain mastery over their life. Especially the differences between men and women are a great passion of hers. In the workplace, this translates into questions like … Why is it that women in general still have a hard time climbing the Corporate ladder? Why women don't seem to stand up for themselves enough yet? Why is there still a huge gap between men and women? …. These are questions she answers in her keynotes and workshops and she gives women practical advice they can apply immediately. Véronique's career spans more than 25 years of international experience, with previous years as a Financial Manager and CPA at Dredging International (DEME) and Deloitte, where she was a confidant of over 200 CEOs and helped over 300 companies and organizations in many different industries. This expertise in the day-to-day challenges of corporate life combined with her unique strategic and handson knowledge gives her an unusual and visionary approach to what effectively works in today's businesses. Véronique also strongly believes in giving back to society; she's (been) a volunteer in various organizations such as the Red Cross, Cliniclowns, Stop Colon Cancer, and different network organizations. She possesses the ability to translate theoretical models, methodologies, and strategies into practically applicable methods that have an immediate effect on daily results. People who work with Véronique not only immediately know what to do and how to apply new tools, tactics, or strategies, but they are also inspired by her positive and vibrant personality. Véronique De Prycker Helping B2B companies to close the gap between men & women and enhance the performance and impact of women through better leadership, communication, and networking

< back Become an authentic & useful ally for more DEI How to tap into the diverse talents out there More detailed information Now more than ever, diversity, equity and inclusion (DEI) are the way forward. But do you know what DEI actually is? Do you know why it is important for your organisation in general and for your workplace in particular? Maybe you consider yourself as an ally already. If so, what is an ally for you? What kind of ally are you? In this presentation you will learn: - To recognise your biases - Not to be afraid of uncomfortable conversations - The importance of belonging - That being an ally is a journey - That you will not do everything right, but that this is OK Request a quote Submit About Dr. Ngomsik holds a PhD in physical and analytical chemistry and is a seasoned strategist specializing in climate change and corporate social responsibility. As the CEO and co-founder of Trianon Scientific Communication, a management consulting firm, Dr. Ngomsik leads efforts to assist businesses with the highest CO2 emissions in harmonizing sustainability with profitability. Over the past two decades, she has collaborated closely with board members and executives to promote awareness, embed CSR principles into business strategies, implement sustainable practices, provide training for decision-makers, and explore innovative green solutions. Dr. Ngomsik firmly advocates for addressing the interconnected pillars of people, planet, and profit to effectively tackle today's sustainability challenges. Recognizing the value of diverse leadership and inclusive environments, Dr. Ngomsik emphasizes their role in driving innovation, problem-solving capabilities, revenue growth, and reducing organizational CO2 emissions. She integrates these principles into her consultancy work, viewing corporate environmental and social sustainability as catalysts for enhanced profitability. Dr. Ngomsik's expertise extends beyond devising strategies for emissions reduction; she actively promotes increased diversity among decision-makers within organizations, both in inherent traits and acquired perspectives. Her engaging keynote speeches are renowned for simplifying complex concepts into relatable anecdotes, fostering inclusive and enjoyable interactions with her audience, and bridging the crucial connection between People, Planet, and Profit (3P). With her unique blend of expertise, communication prowess, and commitment to holistic sustainability, Dr. Ngomsik continues to be a sought-after speaker and consultant, driving positive change and impactful strategies across industries. Dr. Audrey-Flore Ngomsik TEDx speaker, named “most inspiring women in sustainability”, Audrey-Flore uses science to positively influence businesses to take actions to solve climate change challenges.

< back Burning out, and “Burning in” The key to wellbeing is less rather than more; building in space for silence and creativity. More detailed information We do more, take on more, work more hours, deliver more. So often, leaders see low engagement numbers and turn to their Engagement Managers to offer more: more yoga, more mindfulness, more meditation, more coaching. But at the end of the day, this is counter-productive, leading to more stress, higher workloads, longer hours. The key to wellbeing is less rather than more; building in space for silence and creativity. An invisible, little-known phenomenon that affects high-functioning teams and is just as dangerous as burnout; it's called "Burn In". It's when we do it to ourselves, perpetuating an unsustainable state of perpetual over-delivery. When we return to the office, we’re back in traffic again, chatting with colleagues, subject to unplanned interruptions and new impromptu mini-projects. Our office days stretch well into the evening as we catch up on missed mails. Our workloads spiral upwards as we catch up in the evenings, and find we are not the only ones. One element to reduce this risk is conscious workload reduction. This does not mean less productivity, but eliminating admin, rituals, political and “busy work” to create space for quality results, more creativity and joy that only time can allow. “Flow” contributes to increased job satisfaction and improvise our mental, physical and emotional well-being which naturally translates to higher levels of engagement and lower churn rates. The average workday, chock with meetings, incoming fire of communication, expectations and deliverables, needs to be carefully choreographed to create that all-important, critical ingredient for achieving “flow”: silence. Request a quote Submit About Speaker, author, trainer and coach, Fiona is a specialist of the Human at Work, leadership and the integration of AI into our working lives. She focuses on positive culture and engagement for large multinationals. Fiona is the author of the Comic Books for Executive Series and produces a regular podcast and video series called “Working Humans”. Her latest book, “The Handbook for Post-Covid Engagement” won at the UK Business Book Awards and received a Goody Award for thought leadership. Her new book is entitled “AI Powered”, due for release this year. Fiona spent many years in the corporate space in HR, in the area of internal communications and employee engagement. She has been Creative Lead, Senior Visual Communicator, Innovation Advisor, Explainer and Storyteller for some of the largest multinationals in Europe, in Vienna, London, Budapest, Brussels and Amsterdam. In 2020 she achieved a master’s in business management and AI concentration. Today, Fiona is a highly effective visual storytelling and stand-up comedian in training. She weaves solid, serious, research-driven advice with laughter and fun, guides for improving our working lives at any organization. Fiona Passantino Speaker, author, podcaster, thought leader. Expert on the Human-AI connection: engagement, communication, culture and AI integration.

< back Wild foraging: local power foods Teambuilding that nurishes the stomach and soul More detailed information In this workshop, we immerse ourselves in nature. Increasingly, studies highlight the positive effects of greenery on our health. Nature not only reduces stress but also decreases the likelihood of illness. Apart from that, our natural environment has another surprise in store: wild edible plants. These are plants that grow in the wild and haven't been cultivated. As a result, they are packed with vitamins and minerals. During a guided walk, we search for these power plants, learning interesting facts about our natural surroundings along the way. Finally, we incorporate them into a dish (herb-infused salt, appetizers, etc.) in a lively and engaging manner. Request a quote Submit About Saartje Vandendriessche earned her stripes in the media. For 17 years, she worked for VRT and made several adventurous programmes. Just think of Op de man af, Saar in het bos and Beweeg in uw kot; programmes in which Saartje had to get out of her comfort zone and was confronted with fascinating challenges. Today, her challenge is to inspire as many people as possible to live life with more energy. Through keynotes, teambuildings and energy boost camps ( 2-day mini retreats), she raises participants' energy levels in all areas (via food, exercise , sleep and especially our mindset). And she shows the way to a healthy lifestyle with tons of energy. She does this, as always, in her own stubborn, energetic way, and with the necessary dose of humour. Saartje Vandendriessche Saartje makes sure everyone goes home with an energy boost

< back Continuous improvement through innovation and learning Keynote and workshop based on the book Learning Ecosystems, finalist best international business books More detailed information In these times of ever-faster innovation, the impact on us as people, as employees, and in our organisations is often overwhelming. A positive mindset towards learning is therefore the best way not to be left behind, and more so, to help shape the uncertain future itself. In this often provocative keynote, we look at a future that has already caught up with us and draw inspiration from innovations that support learning and growth. For this, we look at the concept of learning ecosystems where learning is supported by all stakeholders to support growth as individuals and as organisations and, by extension, society. A roadmap for continuous improvement through learning is the result there. Based on the book Leaning Ecosystems, this talk is ideally suited for executives who want to commit to continuous improvement through innovation and a learning culture with engaged employees. An adapted form is also very interesting as an inspirational talk for employees to help shape an agile strategy in which their competences help shape the learning organisation. This keynote can also be extended with a workshop for CEO/COO/CXOs or Senior Executives/Leaders in Innovation, HR and L&D. The aim of this workshop is to come up with implementable innovations (processes and technology) that support the future of work and put the organisation on a path of continuous improvement Request a quote Submit About Katja Schipperheijn is an internationally recognised author, strategist, futurist, lecturer and keynote speaker. Her expertise focuses on AI and pioneering innovations that create a human-machine symbiosis to enable learning ecosystems to flourish. In doing so, she advocates adopting a learning mindset at the personal, team and corporate levels not to become overwhelmed, but to thrive and sustainably shape the future itself. Her provocative ideas challenge traditional dogmas and offer fresh perspectives. Sheinspires everyone to adapt and embrace learning before they suffer irreversible damage because AI and other innovations are already pervasive. They are affecting organisations and their employees with unprecedented speed. To incite change, she does not shy away from hypes and discusses the impact of what now seem futuristic, such as Brain-Computer Interfaces (BCI) or hyper-realistic avatars that make deepfaking a child's play. Katja explores the intersection of technology and humanity and its impact on our society. For example, she looks at how competences such as imagination, curiosity and consilience play a role. She explores the similarities between neuroscience and computer science to optimise the learning of both human and artificial intelligence. Human connection is paramount in shaping the future of work, which is why she often draws her inspiration from the future as seen through the eyes of children. Katja's keynote speeches are therefore engaging and inspiring for a very diverse audience. Often, her keynotes are the starting point for a future readiness workshop and a continuous improvement project. Besides advising governments, multinationals, educational institutions and start-ups, Katja is also a philanthropist as founder of sCooledu and author of Little Digital Citizens (Dutch 2018). More than 15,000 children have already participated in her workshops on the future and the increasingly virtual world. This shows her commitment to social responsibility and the importance of promoting digital literacy among young people. By booking Katja for an event, you not only get valuable insights but also support a good cause. As an author, Katja achieved international recognition with her book Learning Ecosystems (2023) finalist best international business books in London and included in the Top 100 best international business books by the eLearning Journal in Germany. This book will therefore be available in several languages including Arabic during 2024. 2024 will also see the release of her latest book. The Learning Mindset: Combining human competencies with technology to thrive. Katja Schipperheijn Author, learning strategist and keynote speaker with a passion for continuous improvement through human-centred innovations that support learning

< back The war for talent; be prepared How to attract the right people and how to determine which talents you need for your business More detailed information Watch the video for more information (Dutch) Request a quote Submit About Saskia leads the National Coalition for Digital Skills & Jobs for Belgium. In this role she focusses to skill/re-skill all talents to maximize the activation of everybody in the changing employment market going forward. As a manager, Saskia Van Uffelen always keeps a keen eye on the human aspects of collaboration in a company. She focusses heavily on ensuring the synergies between the different generations present in the workplace. In interviews, opinion articles and her book ‘Iedereen Baas! – Tous Patron!’ she encourages her colleagues to pay more attention to it as well. The world, our society, is changing and is screaming for a new model. We are living in a digital age, where everyone and everything is connected, where competition is no longer coming from within the sector and customers, users and citizens are in the driver’s seat. Data is gold and sharing is the new having. Dare to help build a new business world, with a balance between results in the short and long term. But dare just as much to help to build another society through personal life choices – a society that is ready for the next generation. ‘Dare for tomorrow’ is the title of her latest book. Saskia Van Uffelen How can we create a new culture in our organisations? Digital Skills Leader Belgium, boosting Future Skills and Jobs for everybody!

< back Career twists Think twice about promotion More detailed information A career does not have to be linearly ascending to be satisfying. Taking a step back now and then to study again, to (re)find the balance between work and life, to regain the feeling that you can handle your job or to be able to make a difference through individual attainments - these are all good reasons to think twice about that promotion. In this session you will learn: That there is a linear career with promotion as ultimate success But there is also a boundaryless career with demotion as an opportunity The win-win of taking a step back Tips and tricks how to handle a step back Request a quote Submit About Tanja is a strong believer in ownership, lifelong learning, and the power of trust. She is author of several books on demotion. Tanja holds a master's degree in communication sciences and a PhD in applied economics. Tanja Verheyen Passionate, driven communication expert, specialised in career twists

< back Wine with a story tastes better Navigating the Red Ocean: Lessons from 14 Years in Wine Entrepreneurship More detailed information Experience the richness of a story-infused wine as Kathleen shares her entrepreneurial journey in the red ocean of the wine industry, in search of blue lagoons. Drawing from 14 years of experience, she imparts invaluable lessons applicable to entrepreneurs across various industries. Join Kathleen as she explores the realms of strategy, marketing, HR, and more—a journey crafted by an entrepreneur for entrepreneurs. Discover how the tales of wine entrepreneurship can inspire and inform your own ventures. Cheers to business with a story Request a quote Submit About Kathleen is an entrepreneur in the wine and tourism industry since 2010, as well as an investor in business ventures. Prior to that, she worked as a construction engineer and later as a strategy consultant for 10 years, providing her with diverse roles and experiences within companies across various countries. Alongside her professional endeavors, Kathleen is a devoted wife and mother, successfully balancing her personal and career goals while nurturing her wonderful family. This broad range of roles and experiences has equipped Kathleen with great comfort in addressing diverse audiences, allowing her to easily relate and adapt to different contexts. She possesses a deep passion for continuous learning and personal growth, as well as a genuine desire to assist others through sharing lessons learned, offering advice, and providing inspiration. Furthermore, Kathleen's love for good wines and enjoyable moments further enhances her ability to connect with people. Kathleen's expertise extends to transforming two wine estates into high-end wine production and tourism ventures, providing her with extensive knowledge of the wine industry. This enables her to host engaging wine tastings on various topics, whether for leisure or educational purposes. Additionally, Kathleen is capable of organizing official wine courses, offering valuable opportunities for individuals seeking to expand their wine knowledge. Kathleen Van den Berghe Passionate entrepreneur in the wine and tourism industry

< back Industry 4.0. as an answer for the customer’s expectations in 2025 ​ More detailed information ACT 1: The changing customer landscape The last best experience your customers had anywhere, becomes their expectation everywhere. As a result, B2B and B2C buyers are becoming ever more demanding about the type of customer service and experience they receive. Already at the start of 2020, three trends were clear, which have only been accelerated by the recent Covid-developments: Know me and what I want: in which companies aren’t just expected to know and predict the individual customer’ s needs, but to address them before they even emerge; Treat me like a human being: in which customers embrace any technology that makes their life easier, but only if it happens naturally/invisibly and doesn’t go at the expense of a human touch; Immerse me: in which customers become ever more selective about the way they spend their time, and will only do so if they feel immersed in a vendor’s retail stores, showroom, offices or digital experience. ACT 2: This is too much to handle Making this transition with a traditional (industry 3.0) mindset is not going to happen. The datasets are too large, sensing is insufficient and the technology just falls short. So to stay up to date with changing customer demand, companies need to level up (to Industry 4.0). ACT 3; Action plan So what should you do? As a business: Build your industry 4.0 capabilities. How do those trends manifest themselves among your customers, and assess the readiness of your business to deal with them. Then improve. As teams: Boldly experiment. Build extreme technology concept experiences and set up red teams to challenge your business to reinvent itself around tomorrow’s customer needs As individuals: Educate yourself by buying and trying different technologies in different environments. You don’t really know how something can work until you’ve tried it. So experiment, fail, learn and get smarter. Request a quote Submit About Alain Thys is a renowned customer-centricity veteran with over 30 years of experience helping large, complex organizations differentiate and thrive. His no-nonsense approach to customer-centricity has enriched the lives of over half a billion customers and 350,000 employees across 100+ countries, creating hundreds of millions in value, and even more smiles. As a hands-on advisor to international leadership teams, Alain’s keynotes and workshops offer bespoke insights and practical strategies that inspire, challenge, and deliver actionable results. His expertise in areas such as customer experience, differentiation, and competitive markets has made him a valued sparring partner for businesses seeking a unique edge in today's crowded marketplace. Get in touch with us to discuss how Alain can inspire and challenge your leadership team to build an edge in a crowded marketplace. Alain Thys Unlock the secrets to profit and differentiation with one of Europe’s top customer-centricity veterans