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Isabelle Gonnissen is a bio-engineer and serves as the sales director at Solvay. She has been the driving force behind successful campaigns such as '30 Days Without Complaining' and 'Complaint-Free Coffee', which have inspired over 80,000 Belgians. 

Additionally, she is the author of the book 'Choose Positive', advocating for a more positive outlook on life, both personally and professionally. After all, maintaining a positive attitude in the workplace enhances productivity and employee well-being. Everyone always has the option to view events positively, as complaining rarely provides a solution—an insight that can greatly benefit your audience.