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Pieter Baert

I'm always curious to ask the right questions

Dutch, French, English


Speaker, Moderator, Host, Workshops, Consultant


design thinking, innovation, Customer Experience, Service Design, Future Trends



Technology, transformation & innovation; Business and strategy; The Post-Corona Future; Sales, marketing & customer experience


I believe in long-term thinking and short-term doing. Combining strategic analysis with creative action. I’ve learned you can explore the future, by making ideas tangible and testing them today in a start-up approach. I’m an innovation consultant & digital strategist, working in business transformation & customer experience. My focus lies on people, their needs & motivations. And how you can solve them with a strong business & value proposition. I help organizations forecast future trends, impacting their business. As a facilitator, I guide organizations through strategic decision making & creative ideation. Asking the right questions, inspiring people with storytelling & creating clarity are my strengths.

Presentations and Topics
Testimonials & References

“Pieter is a great sparring partner. Pushing ideas beyond the boundaries of your own experience all while keeping an eye on the final objective you are trying to achieve.”  

-- Ezra Eeman, Digital Change Director at Mediahuis  

“Pieter has an endless imagination and great ability to put himself in the shoes of the user.  Having him in the team is effective… and extremely fun!"  

-- Christelle Goblet, former Managing Director at Accenture, now leadership coach 

"I just love working with Pieter because he's crazy talented, high-demanding for himself/others, and has a really funny instagram account" 

-- Patrick Leysen, CEO of Xylos 

"Stop eating carbs and hire Pieter! A high energy bar for your business. Starting new services, setting up teams or changing old cultures. I miss him every day."  

-- Philippe Dewamme, BNP Paribas 

“Together with Pieter, you can realize the impossible. It simply requires a few wild ideas to start with, post-its, coffee and ends in a realistic business model that you can validate with real people.”

-- Julia Schausberger, former Zalando EU 

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