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Conflict management within teams

Creating a positive team atmosphere for optimal performance

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A positive team atmosphere is essential for peak performance. When team dynamics are disrupted, issues such as absenteeism and collaboration problems can arise, leading to frustration and reduced productivity. Conflicts often develop when someone feels hindered or wronged, and ignoring these issues in hopes of maintaining "artificial harmony" usually complicates and intensifies the situation.


A good working environment enhances both employee well-being and performance. This begins with mutual trust, which is crucial for constructive conflict resolution. Additionally, fostering a culture of inclusivity, where everyone feels engaged and takes responsibility, is vital. When these conditions are met, teams achieve better results. 


Dirk guides teams in finding the right balance, learning non-violent communication, and strengthening interpersonal relationship

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Keynote by 

Have you ever wondered how crisis situations are de-escalated? With over 35 years of experience as a crisis negotiator, Dirk is an expert in his field. He has successfully calmed people in distress, preventing injuries or fatalities, including in cases of attempted suicide. Dirk has also been a negotiator in kidnapping and extortion cases. Key to his success is the ability to quickly gain trust and build rapport.


Connecting with others and fostering strong relationships are essential in our personal and professional lives. Through proven communication training, Dirk teaches these vital techniques. Drawing from his extensive career, he brings these skills to life with real-world examples. During his keynotes, you’ll gain insights into the strategies crisis negotiators use during high-stakes situations. Additionally, Dirk leverages his expertise to resolve conflicts within teams and enhance collaboration. In short, he is passionate about improving communication skills and helping people connect more effectively.

Dirk Coomans

Former crisis negotiator for the Police Special Units who makes effective, connecting communication his mission

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