Having an insufficient level of “ready” talent to lead is one of the most significant strategic and operational risks for organizations today. 84% of organizations anticipate a shortage of leaders in the near future and 25% of those surveyed say that less than 10% of critical leadership positions have developed successors. Not surprisingly 58% say their top priority is closing the leadership skills gap.
As a veteran leader and trainer from Southwest Airlines, Mona is focused and driven to help organizations build a sufficient level of “ready” talent to lead into the future. Her keynotes and breakout sessions prepare leaders to... Read more
Leadership And Culture, Customer Experience, Employee Experience