About Alain

I help companies drive profit through customer-centricity. Working with some of the world's greatest brands, my teams have influenced the experience of over 500 million customers and 350,000 employees in 100+ countries. This journey has taught me - the hard way - what works and what doesn't when customer buzzwords fly around.

Today, I share the know-how I developed through keynote and masterclasses. These allow you and your colleagues to:

- take an honest look your company's customer's experience management capabilities (using REAL data on your business);
- understand what it means in practice to be a 'customer-centric leader';... Read more

country

Belgium

company

Futurelab

languages

Dutch, English, French, German

themes

Customer Experience, Leadership, Customer Centricity, Inspiration, Purpose, Strategy

you can book me for

Conference, Keynote, Webinar, Workshop

Speaker's fee indication

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